Shipping policy

Shipping Policy

At Soul Ready, we aim to deliver your order quickly, safely, and reliably. Please read our shipping policy below for full details.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with shipping details.

Shipping Times

Worldwide: 4–12 working days (please allow up to a maximum of 28 working days for delivery)

Please note that delivery times are estimates and may vary due to external factors such as customs delays or courier disruptions.

Shipping Costs

We are proud to offer FREE worldwide shipping on all orders (No minimum spend required).

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor your delivery.

Customs, Duties & Taxes

For international orders, customs fees, import duties, and taxes may apply depending on your country.
These charges are the responsibility of the customer and are not included in the item price.

Delays

While we do our best to ensure timely delivery, Soul Ready is not responsible for delays caused by:

Postal service issues
Customs clearance processes
Incorrect shipping information was provided by the customer

Incorrect Address

Please ensure your shipping details are correct at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.